Frequently Asked Questions
What is your delivery area?
We deliver exclusively to a small area around our Leaside yard. Our current delivery areas includes Leaside, East York, Leslieville, and Mooredale/Rosedale. You are in our delivery area if your postal code starts with M4C.
How do returns work?
You can return any unused products in their original packaging and condition within three days of delivery. There is a $25 charge for all returns. To submit a return, just email email@example.com.
What if I'm not happy with the quality of the product?
If you are unhappy with the quality of a product you purchased from us, please contact the storage manager at firstname.lastname@example.org. We will pick up the product and refund your purchase.
How do I cancel an order?
You can cancel your order any time up until we load it for delivery. To cancel your order, just email email@example.com.